Every party/event that books with us is always required to make a deposit to hold the time for you. All deposits are always non-refundable and we explain that at the time of booking your party.
Going forward (June of 2020) especially in this time of COVID-19, if there’s any reason that your event has to be postponed or cancelled, there will be no refund for your deposit.
We are happy to provide you with “to go” paint kits in the amount of your deposit, or give you a class credit for when our studio can be open again, but we won’t give a refund.
For the time being, no food and drink allowed in studio. As soon as this changes we’ll let everyone know.
Depends. It’s $35 per person (+tax) for a 2-hour class. It’s $45 per person (+tax) for a 3-hour class. Paint Your Pet classes are $75 per person (+tax). We have open studio options which are $28+tax and you’ll have a variety of paintings to choose from to paint. There will be an artist to help you, but there’s no instruction like a class.
Yes! We found out that it reduces the anxiety that many people have coming into the studio. It’s very rare that any artist free hands a painting. Most do a light sketch on the canvas as a guide. That’s what we do for you. Giving you this little head start makes it easier for you to socialize and relax while you are here. And isn’t that the whole idea?
The doors will open 30 minutes prior to scheduled class time. We suggest that you arrive about 15-20 minutes before class begins to allow for “settling in” time (opening wine, using the rest room, mingling with friends). If you are more than 45 minutes late, we cannot guarantee that you will be able to finish and will be given a “to go” kit.
The answer is yes! Drinks and light snacks are okay. No fast food please. We’re still BYOB.
We’re not painting a house, we are creating a masterpiece! Wear something that you are comfortable in (not your Sunday best). We supply aprons for protection against water-based acrylic paint that we use. These paints become water-resistant when they dry.
No. Our policy is one painter per canvas.
No, sorry. This is a “hands-on” activity and our classes are usually at capacity so there is not room for spectators along with painting customers.
Usually. Most of our classes are set up for everyone to paint the same picture. We do this for your benefit, so we can guide you through the process. This doesn’t mean you have to all do it the same way. We encourage you to make it your own. Everyone begins with the same pre-sketched canvas and they all turn out differently. It’s not paint by numbers – we don’t tell you what colors to use! You can embellish your painting any way you’d like.
Every once in a while we offer more than one painting in a session (i.e. Holiday Grab Bag). So when this happens, it’s another opportunity for you you to do your own thing.
If you sign up for a couples painting (which are clearly marked) you will be each be painting one half of the same painting. On a Family Fun Day you can choose from a few different paintings.
Yes! We do them for a flat rate of $300 and you can invite 10 guests. Each guest over the 12 included in the package, there is an additional $28 charge. Limit 18. This rate is for kids 15 and under. If adults would like to participate, our usual rate of $35 applies. We recommend ages 6 and older for birthday parties. It’s okay to bring drinks and light snacks.
If you have fewer than 10 kids, you may want to consider booking spots in our open studio.
For a private party we must have a guarantee of 10 guests or a minimum of $400+tax. You will have to give us a call to see about available times and days. A non-refundable deposit for three (3) spots is due upon booking ($120+tax). You will have to call to see about available times and days. We will need at least a week’s notice if you have to cancel for some reason. If you cancel and it is less than one week prior to your date, you’ll be charged a cancellation fee of $400+tax.
If a class is full you will see the “Join Waiting List” option. Click on this to add the class to your shopping cart and check out. You won’t be charged anything and you will now be on the waiting list. If a seat becomes available, you will be notified via email and have the option to register at that time. Being on a waiting list doesn’t automatically register you for a class, it just emails you if and when a seat opens up. Everyone on the waiting list gets the same notification at the same time, and has the same opportunity to register for the class. So you need to act fast to secure the open seat.
If it’s a class that says “all ages” then it’s fine. Otherwise, our policy is no children under 15 in the evening classes. And those 15-21 should be accompanied by a parent or guardian.
Well, the idea is that you are copying a painting…so we thought “Monkey See, Monkey Do.” Add paint to that and you have yourself a Paint Monkey.
1) Go to the RezClick page for the Waterfront studio, sign into your on-line account and click on “My Classes”
2) Find the class you are canceling and click “Change”
3) Click on the box in front of the registered name.
4) Click on the appropriated choice
When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card. YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.
If you contact us to cancel prior the 3 day cancellation period, you will be given a refund. If you cancel less than 72 hours prior to class, you can receive a class credit which must be used within 30 days.
Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.
We are using a certtiifcate : 128-bit SSL encryption.
Our online system allows us to accept Visa, Master Card, American Express and Discover.
If we are there and the class is still being held – and you can’t make it, because of bad weather – we will give you a class credit that will be good for 30 days only – No exceptions. If we have to cancel the class – we will offer you a choice of a full refund or a class credit.
We can’t stress this enough! Please try to be on time. The doors will open 30 minutes prior to scheduled class time. We suggest that you arrive about 15-20 minutes before class begins to allow for “settling in” time (opening wine, using the rest room, mingling with friends).
There is no such thing as “fashionably late” here at Paint Monkey. We can usually catch you up if you are just a few minutes late.
Important note: If you are more than 40 minutes late, you will be considered a “no show.” There is no refund for a “no show” and it will be too late for you to begin painting. Try to be on time!
All paint kits come with a pre-sketched canvas, paints, brushes, a plate for your pallet and some paper towels.
You can find the selections on the website under the tab “Shop Paint Kits.” Click on the links to see what our current menu is for each size. There’s a drop down menu with many selections for each size.
We do take requests if you’d like a kit that isn’t on our current menu. This is a custom kit. Let us know which painting you’d like to do from our catalog and we’ll make it into a take home kit for you. The cost for this service is $40+tax.
As of March 2022 they are Tuesday – Friday 12-5pm, Saturday 12-7 and Sundays 11am – 4pm. We’re closed on Mondays.