FAQs2013-11-26T16:41:43+00:00
How do I book a class at Paint Monkey?2020-02-26T22:06:26+00:00
Go to the tab “Calendar of Classes” on our website to see the classes we have scheduled for that month.  You can choose a class based on the painting you’d like to do, or a time that works for you and your friends.  This will take you to our Rezclick reservation system.  Click on the class you’d like to do and follow the prompts, filling up your cart and going to the checkout.  It’s pretty user friendly.
What is the cost of a class?2024-03-18T00:02:10+00:00

Depends.   It’s $35 per person (+tax) for a 2-hour class.  It’s $45 per person  (+tax) for a 3-hour class.  Paint Your Pet classes are $75 per person (+tax).  We have open studio options which are $28+tax if you book online and $30+tax if you do a walk-in. You’ll have a variety of paintings to choose from to paint. There will be an artist to help you, but there’s no instruction like a class.

Do you really pre-sketch your canvases?2018-01-23T20:41:21+00:00

Yes!  We found out that it reduces the anxiety that many people have coming into the studio.  It’s very rare that any artist free hands a painting.  Most do a light sketch on the canvas as a guide.  That’s what we do for you.  Giving you this little head start makes it easier for you to socialize and relax while you are here.  And isn’t that the whole idea?

What time should I arrive for class?2018-01-23T20:42:01+00:00

The doors will open 30 minutes prior to scheduled class time. We suggest that you arrive about 15-20 minutes before class begins to allow for “settling in” time (opening wine, using the rest room, mingling with friends).  If you are more than 45 minutes late, we cannot guarantee that you will be able to finish and will be given a “to go” kit.

Can we bring food and drinks to the studio?2022-04-19T02:27:15+00:00

The answer is yes!  Drinks and light snacks are okay.  No fast food please. We’re still BYOB.

What should I wear?2018-01-23T20:43:20+00:00

We’re not painting a house, we are creating a masterpiece! Wear something that you are comfortable in (not your Sunday best). We supply aprons for protection against water-based acrylic paint that we use. These paints become water-resistant when they dry.

Can I share a canvas with someone?2018-01-23T20:44:10+00:00

No.  Our policy is one painter per canvas.

May I bring a non-painting guest to class to watch me while I paint?2018-01-23T20:45:51+00:00

No, sorry. This is a “hands-on” activity and our classes are usually at capacity so there is not room for spectators along with painting customers.

Do we all have to paint the same thing?2023-10-23T18:57:25+00:00

Only in our step-by-step instruction classes.  For our open studio sessions – everyone can do their own – selecting from our open studio menu which always has between 35-40 paintings to choose from.

Do you do kids birthday parties?2024-03-18T00:02:27+00:00
Yes!  We do them for a flat rate of $300 and you can invite 10 guests.  Each guest over the 10 included in the package, there is an additional $30 charge.  Limit 18. This rate is for kids 15 and under.  Kids 16 and older are charged the adult rate for a private party which is $40+tax per guest.
Our birthday parties are appropriate for kids age 6 and older. It’s okay to bring drinks and light snacks.

If you have fewer than 10 kids, you may want to consider booking spots in our open studio.

How many guests do you have to have for a private party?2022-04-19T02:28:08+00:00

For a private party we must have a guarantee of 10 guests or a minimum of $400+tax. You will have to give us a call to see about available times and days.  A non-refundable deposit for three (3) spots is due upon booking ($120+tax). You will have to call to see about available times and days.  We will need at least a  week’s notice if you have to cancel for some reason.  If you cancel and it is less than one week prior to your date, you’ll be charged a cancellation fee of $400+tax.

How does the waiting list work?2018-01-23T20:52:14+00:00

If a class is full you will see the “Join Waiting List” option. Click on this to add the class to your shopping cart and check out. You won’t be charged anything and you will now be on the waiting list. If a seat becomes available, you will be notified via email and have the option to register at that time. Being on a waiting list doesn’t automatically register you for a class, it just emails you if and when a seat opens up. Everyone on the waiting list gets the same notification at the same time, and has the same opportunity to register for the class. So you need to act fast to secure the open seat.

Can we bring small children to the evening classes?2020-02-26T22:08:28+00:00

If it’s a class that says “all ages” then it’s fine.  Otherwise, our policy is no children under 15 in the evening classes. And those 15-21 should be accompanied by a parent or guardian.

How did you come up with the name “Paint Monkey?”2018-01-23T20:54:06+00:00

Well, the idea is that you are copying a painting…so we thought “Monkey See, Monkey Do.” Add paint to that and you have yourself a Paint Monkey.

How can I cancel/change a class if I am within your cancellation policy?2022-04-19T02:28:52+00:00

1) Go to the RezClick page for the Waterfront studio, sign into your on-line account and click on “My Classes”

2) Find the class you are canceling and click “Change”

3) Click on the box in front of the registered name.

4) Click on the appropriated choice

When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card. YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.

If you contact us to cancel prior  the 3 day cancellation period, you will be given a refund.  If you cancel less than 72 hours prior to class, you can receive a class credit which must be used within 30 days.

Is it safe to use my credit card on-line?2018-01-23T20:55:32+00:00

Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.

We are using a certtiifcate : 128-bit SSL encryption.

What methods of payment do you accept ?2018-01-23T20:56:16+00:00

Our online system allows us to accept Visa, Master Card, American Express and Discover.

What is your bad weather policy?2018-01-23T20:57:04+00:00

If we are there and the class is still being held – and you can’t make it, because of bad weather – we will give you a class credit that will be good for 30 days only – No exceptions.  If we have to cancel the class – we will offer you a choice of a  full refund or a class credit.

What do I do if I am late?2018-08-01T03:05:19+00:00

We can’t stress this enough!  Please try to be on time.  The doors will open 30 minutes prior to scheduled class time. We suggest that you arrive about 15-20 minutes before class begins to allow for “settling in” time (opening wine, using the rest room, mingling with friends).

There is no such thing as “fashionably late” here at Paint Monkey. We can usually catch you up if you are just a few minutes late.

Important note:  If you are more than 40 minutes late, you will be considered a “no show.” There is no refund for a “no show” and it will be too late for you to begin painting.  Try to be on time!

How does your open studio work?2024-03-18T00:02:56+00:00
Check our calendar under the tab “Classes”  We have open studio hours on Friday, Saturday and Sunday. Occasionally, if there’s a school holiday, we’ll have open studios on other days.
On Fridays we are open from 12-5.  Saturdays 12-7. Sundays 11am – 4pm.   Always check our calendar before coming. There are days we may not have an open studio because we have a private event.
There are always at least 35 different painting choices. All canvases are 16 x 20 and have a light sketch on them.
No reservation is necessary, but it is highly recommended that you book ahead on weekend days, since those get pretty busy. The cost is $28+tax if you book ahead. If you do a walk in the cost is $30+tax. 
 
Those with a reservation get priority on the weekends. Also, let us know what time you’d like to arrive.
Can I get a paint kit “to go?” What’s included in the kit?2022-04-19T02:30:12+00:00
Yes!  Our paint kits come in two sizes.  Small, which is a 12″ x 12″ canvas.  A large kit comes on a 16″ x 20″ canvas. Cost for small kit $25+tax.  Cost for a large kit is $35+tax. and have seasonal small kits where the prices vary.

All paint kits come with a pre-sketched canvas, paints, brushes, a plate for your pallet and some paper towels.

You can find the selections on the website under the tab “Shop Paint Kits.” Click on the links to see what our current menu is for each size.  There’s a drop down menu with many selections for each size.

We do take requests if you’d like a kit that isn’t on our current menu. This is a custom kit. Let us know which painting you’d like to do from our catalog and we’ll make it into a take home kit for you. The cost for this service is $40+tax.

What are your current business hours?2024-03-18T00:03:13+00:00
As of March of 2024 – Closed on Mondays, Tuesday-Thursday (no open studio – educational classes and private events) Friday 12-5pm, Saturday 11am – 7pm, Sunday 11am – 4pm.
We can always be reached by phone at (412) 770-4923 or info@beapaintmonkey.com
If my kids come to panit with you, is it okay to drop them off with you?2024-03-18T00:03:35+00:00

Only if they are 12 years old or older and have a cellphone. Otherwise, you must accompany them.

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